Privacy Policy

Privacy Policy

Last updated: September 23, 2026

This Privacy Policy explains how Springrose (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, use our Services, communicate with us, or make a purchase.

Our store is hosted by Shopify.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction information
  • Payment status
  • Shipping information
  • Return and refund information
  • Account information
  • IP address
  • Browser and device information
  • Website usage information
  • Cookie information
  • Customer service communications

Complete payment card information is generally processed directly by secure third-party payment providers.

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Process returns and refunds
  • Provide customer support
  • Prevent fraud and misuse
  • Improve our website and Services
  • Communicate order information
  • Provide marketing communications where permitted
  • Comply with applicable legal requirements

Where required by applicable law, processing is based on an appropriate legal basis, including performance of a contract, legal obligations, legitimate interests, or consent.

3. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate our website, remember preferences, analyze website usage, improve functionality, prevent fraud, and support marketing activities.

Where required by European law, non-essential cookies will only be used after appropriate consent has been obtained.

4. How We Share Personal Information

We may share information with:

  • Shopify
  • Payment processors
  • Shipping and logistics providers
  • Customer service providers
  • Analytics providers
  • Marketing and advertising providers
  • Fraud prevention providers
  • IT service providers
  • Professional advisers

Information may also be disclosed where required by law.

5. Shopify

Our store is powered by Shopify.

Shopify may collect and process certain personal information in connection with providing its e-commerce, security, analytics, payment, and related services.

6. International Data Transfers

Some service providers may process personal information outside the European Economic Area.

Where required, appropriate safeguards will be used in accordance with applicable data protection laws.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion
  • Restrict certain processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent
  • Object to certain marketing activities

9. Marketing Communications

You may unsubscribe from promotional emails through the unsubscribe link included in those communications.

We may still send necessary transactional communications relating to orders, payments, deliveries, returns, or accounts.

10. Children's Privacy

Our Services are not intended to knowingly collect personal information from children below the applicable minimum age without appropriate authorization.

11. Security

We use reasonable technical, organizational, and administrative safeguards designed to protect personal information.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, business practices, or legal obligations.

14. Contact Information

For questions regarding this Privacy Policy or to exercise your privacy rights, please contact:

Springrose

Email: guteskote@gmail.com
Phone: 666 288 513
Address: C/ Domingo Beltrán 93, Villamalea, AB 02270, Spain

Where applicable, you may also have the right to lodge a complaint with the relevant data protection authority.